Information & Mediation

Do you have a question or concern about your rental situation?

If so, click one of the following links for assistance:

Tenant TLC request

Landlord TLC request


The Tenant Landlord Connection (TLC) offers one-on-one education for tenants and landlords when questions arise regarding rights or responsibilities, as well as free mediation services to help resolve landlord-tenant conflict and disputes. The TLC is a neutral resource and does not advocate for either side or provide either party with legal advice.

Our goal is to help landlords and tenants avoid costly court actions by facilitating a mutually beneficial agreement through mediation.


Common Topics We Help to Resolve:
• Eviction
• Non-payment of rent
• Lease violations
• Repairs
• Companion/Service animals
• Reasonable Accommodations/Discrimination
• Mutual termination of lease agreement
• Issues with neighbors
• Security Deposits


Whether you just have a question about your rights as a tenant or landlord or you would like to request assistance through our mediation services, do not hesitate to give us a call!

TLC cell phone number: 218-391-7679

12 E. 4TH STREET
DULUTH, MN 55805

Office Hours:
Monday-Thursday
8:00am-4:30pm*

*In-person appointments and office visits are by appointment only.  Please call 727-5372 to schedule an appointment!

Phone: (218) 727-5372

Fax: (218) 727-9368

Email: info@1roofhousing.org

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Make Loan Payments

Payment Portal Access

To access the portal and submit your payment, visit the link below:
www.borrowersviewcentral.com

Company id:  NHSD
User id: 4 digit loan number
PIN: Last 4 digits of your SS#
Payment Options:  ACH/EFT only (Debit/Credit cards are not accepted)

If you need assistance or have questions about making a payment, please contact Angie: agarner@1roofhousing.org

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