Tenants/Landlords

Do you have a question or concern about your rental situation?
If so, click one of the following links for assistance through our Tenant Landlord Connection program:
Tenant TLC request
Landlord TLC request
To speak with TLC staff about your rental situation call 218-391-7679

Resources and assistance for tenants and landlords

We provide education, information, and problem solving assistance as a way to improve tenant-landlord relations and decrease the amount of housing evictions in our community.

The mission of TLC is to ensure that stable rental housing exists by educating existing and potential landlords and tenants regarding their respective rights and responsibilities and by mediating disputes between landlords and tenants.

Our services include:

  • Ready-to-Rent classes for tenants looking to establish or rebuild a positive rental history.
  • Landlord workshops on fair housing laws, local government rules and requirements, business fundamentals and other common issues.
  • Serving as a community resource on the rights and responsibilities of both tenants and landlords.
  • Mediation services to help resolve tenant/landlord and neighbor to neighbor disputes.
  • Administering funding for our Family Homeless Prevention & Assistance Program (FHPAP) services.

Whether you are a landlord or a tenant, One Roof’s TLC Program can assist you in resolving your rental disputes to avoid costly legal action.

*The TLC program only serves Minnesota residents, and cannot offer legal advice or promise resolution.

12 E. 4TH STREET
DULUTH, MN 55805

Office Hours:
Monday-Thursday
8:00am-4:30pm*

*In-person appointments and office visits are by appointment only.  Please call 727-5372 to schedule an appointment!

Phone: (218) 727-5372

Fax: (218) 727-9368

Email: info@1roofhousing.org

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Make Loan Payments

Payment Portal Access

To access the portal and submit your payment, visit the link below:
www.borrowersviewcentral.com

Company id:  NHSD
User id: 4 digit loan number
PIN: Last 4 digits of your SS#
Payment Options:  ACH/EFT only (Debit/Credit cards are not accepted)

If you need assistance or have questions about making a payment, please contact Angie: agarner@1roofhousing.org

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